The single most common source of contractor-client disputes is extra work that wasn't documented in writing. A change order prevents that dispute before it starts — and protects your margin on every addition to the original scope.
What a change order must include
- Reference to the original contract — date and project description
- Clear description of the change — what's being added, removed, or modified
- Cost change — the exact dollar amount added or deducted
- Time change — additional days added to the completion date, if any
- Signatures from both parties — client and contractor, before work begins
- Change order number — CO-001, CO-002 (sequential, for tracking)
The 5 change order rules every contractor must follow
- No work before signing. If you start the extra work before the CO is signed, you're working for free — you have no legal obligation from the client.
- Price it fully. Include labor, materials, any equipment, and your overhead and profit. Don't "do the client a favor" on extras — it trains them to expect it.
- Add time in writing. If the change adds 2 days, add 2 days to the contract end date. This prevents "why aren't you done?" disputes.
- Keep it numbered and filed. CO-001 through CO-whatever. Have a record for every contract.
- Send a summary with the final invoice. Total original contract + total change orders = total amount due. No surprises on the final invoice.
Simple change order template
Change Order No.: _____ Date: _______________ Original Contract: [description], dated [date] Client: _______________ Change Description: [Describe what is being added/removed/changed] Cost Change: + $_____ (adds to contract) Days Added: _____ New Completion Date: _______________ Client Signature: _________ Date: _____ Contractor Signature: _______ Date: _____
How to handle verbal change requests
When a client asks for something extra verbally: "Happy to do that — I'll send you a change order for your approval before we start. Should take me just a few minutes." This makes it normal and professional, not confrontational.
ConstruMate has change order workflows built in — client signs the CO digitally before you touch the extra work. Try it free.
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